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Servant Management

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By Dr James Dobson We’ve heard a lot about the excesses of executive salaries and perks. But there are some firms that put employees first and the results are very favourable to the bottom line. Jack Eckerd, CEO of Eckerd Drug Stores, gives this advice to executives: Throw away the keys to the executive washroom. Let everyone eat in the same cafeteria and spend half your time with workers. This form of management has the unlikely name of Servant Leadership. Remember what happens to an army out in the field. When it comes time to eat in the mess tent , the officers wait until the troops have been fed first. That’s servant leadership . Ken Westner, retired chairman of Service Master Corporation, built his multi-million dollar corporation on this very concept. Before he would assign anyone a job, he learned it himself. He went through training for every position in his company down to running a vacuum cleaner . He cared about his employees and looked out for their best interest. ...

Who Should Speak First?

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A Lesson on Leadership and Talking First A junior manager, a senior manager and their boss are on their way to a meeting. On their way through a park, they come across a wonder lamp. They rub the lamp and a ghost appears. The ghost says, "Normally, one is granted three wishes but as you are three, I will allow one wish each." So the eager senior manager shouted, "I want the first wish. I want to be in the Bahamas , on a fast boat and have no worries." Pfufffff, and he was gone. Now the junior manager could not keep quiet and shouted "I want to be in Florida with beautiful girls, plenty of food and cocktails." Pfufffff, and he was also gone. The boss calmly said, "I want these two idiots back in the office after lunch at 12.35pm." MORAL OF THE STORY: ALWAYS ALLOW THE BOSSES TO SPEAK FIRST.