

During these times, the best you can do is to first make sure your own emotions are in check. Then, carefully choose your words and actions. Your job is to help diffuse anger and frustration, and to bring a healthy perspective. Blaming only causes more resentment, when forgiveness is the only road to true healing.
A clear head and a helping hand is what people most need during tough times. And you may be the only one who can offer that.
From TODAY, Voices - Friday, 07-May-2010
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